UnshakABEL | Objection Handling for Retirement Living Sales

Service Description

"The DMF is a rip-off." "We'll wait until we need it." "The kids said not yet." "We'll think about it." You've heard them all. Most salespeople either rush to defend or go quiet. Both lose the sale. In this 2-hour session over Microsoft Teams, you'll learn why buyers really object, and how to respond in a way that builds trust instead of pressure. We'll cover: • The 10 most common retirement living objections, and what's really behind each one • A simple 4-step way to respond to any objection • How to talk about the DMF so it makes sense, not scares • Handling family members who join the appointment • Getting a clear next step, even when they're not ready to commit • Role-play with your real objections You'll leave with: • a one-page objection guide for your village • the words to use when you feel stuck • more confidence in every appointment It will be made relevant to your village. Bring the objections you hear most and we'll work through them together. 2 hours | Online via Microsoft Teams | $595 AUD (incl. GST) Available Wednesdays and Fridays. Payment: pay by card when you book, or choose to pay later and you'll receive an invoice payable within 7 days. I'm a talker, but I'm a listener first. Ali